Privacy Policy

INTRODUCTION

Your privacy is important to us, so by means of this document we explain what data we collect from users, how we use it and for what purpose, among other things.

For your information, we will never ask for more information than we actually need for the services requested; we will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for any other purpose not previously indicated.

As users, you should carefully read this Privacy Policy on a regular basis, and whenever you enter your personal data, as this document may undergo modifications since the provider may modify any type of information that may appear on the web to comply with the regulations or update the policy, and without any obligation to give prior notice or inform users of such obligations, being sufficient the publication on the provider's website.

RESPONSIBLE FOR THE TREATMENT:

Identity:SIGMADAF CLARIFIERS, S.L. (also the Provider)

TAX ID: B55333462

Postal address: Carrer C, 19, 17844, Cornellà del Terri, Girona

Mail electrónico:bref@sigmadafclarifiers.com

SIGMADAF CLARIFIERS, S.L., as the party responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and the free movement of such data and other regulations in force on the protection of personal data, and by Law 34/2002, of July 11, 2002, of Services of the Information Society and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, technical and organizational, to ensure and protect the confidentiality, integrity and availability of the data entered.

METHOD OF DATA COLLECTION, WHAT DATA WE COLLECT AND THEIR PURPOSE:

The data we collect, how we collect it and the purpose of the processing is as follows:

  1. Contact form:
    1. Required data: name and surname, e-mail, phone number, etc.
    1. Purpose: to respond to queries and/or provide information requested by the User.
    1. Legitimation: user consent
  2. Are you interested in this solution?:
    1. Required data: name and surname, e-mail, phone number, etc.
    1. Purpose: to respond to queries and/or provide information requested by the User.
    1. Legitimation: user consent
  3. Newsletter subscription forms:
    1. Required information: mail
    1. Purpose: To send you commercial information of your interest about our products and/or services through SMS mail, social communities or any other electronic or physical means, if the User has expressly consented to it;
    1. Legitimation: User consent
  4. Carrying out the contractual relationship and administrative, tax and accounting formalities. and that are necessary under the legislation in force.
    1. Required data: name and surname, telephone, address, ID card number, email, signature
    1. Purpose: to carry out internal fiscal and administrative commercial management.
    1. Legitimation: Consent of the interested party and contractual relationship.
  5. WhatsApp: its use is detailed in the WhatsApp section of this policy.

The photographs that are posted on the web are property of SIGMADAF CLARIFIERS, S.L.

You may revoke your consent at any time by sending a letter with the subject "Unsubscribe" to the above-mentioned e-mail address.

In accordance with the LSSICE, SIGMADAF CLARIFIERS, S.L. does not carry out SPAM practices, therefore, does not send commercial mailings by e-mail that have not been previously requested or authorized by the User. Consequently, in all communications you receive from the provider, the user has the ability to cancel your express consent to receive our communications.

We will not process your personal data for any other purpose than those described above except as required by law or court order.

You will not be subject to decisions based on automated processing that produce effects on your data.

PERIOD OF DATA RETENTION:

Your data will be kept for the duration of the business relationship with us or you exercise your right of cancellation or opposition, or limitation of processing. However, we will retain your data for the periods legally provided for in the applicable provisions.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:

SIGMADAF CLARIFIERS, S.L. will only provide information to law enforcement agencies under court order or by obligation of a legal rule, without prejudice to block or cancel your account if there may be indications of the commission of a crime by the user. The information provided will only be the one available at that time the provider.

The information you provide through this website will be hosted on the servers of SIGMADAF CLARIFIERS, S.L., contracted to the company that provides the web hosting service. The processing of the entity's data is regulated by a data processor contract between the provider and this company.

Also, the provider uses certain tools to provide services necessary for the development of the activity, being able to store your data. These tools are the following:

Google Analytics: to perform an analysis and metrics of the use that users make of the web through cookies. The information generated and collected by these cookies about the use (including the IP address) will be directly transmitted to and stored by Google Inc. located in Delaware, 1600 Amphitheatre Parkway, Mount View (California), CA 94043 of the United States ( " Google "), on its servers in the United States.

Email Marketing: used for the email marketing service: Pipedrive, located in the USA.

RIGHTS OF INTERESTED PERSONS:

As a user-interested party, you may request the exercise of the following rights before SIGMADAF CLARIFIERS, S.L. by submitting a letter to the postal address in the heading or by sending an e-mail to bref@sigmadafclarifiers.com, indicating as Subject: "DATA PROTECTION: RIGHTS OF THE AFFECTED PARTIES".

Rights:

  • Right of access: allows the data subject to know and obtain information about their personal data undergoing processing.
  • Right of rectification or suppression: to correct errors and modify data that are inaccurate or incomplete.
  • Right of cancellation: allows the deletion of data that are inadequate or excessive
  • Right of opposition: the right of the data subject not to have his or her personal data processed or to have it stopped.
  • Limitation of processing: involves the marking of the personal data stored, in order to limit its future processing, for the exercise or defense of claims.
  • Data portability: provision of the processed data to the data subject, so that he/she can transmit it to another data controller, without hindrance.
  • Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects

As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal of consent.

You also have the right to lodge a complaint with the supervisory authority if you believe that your rights in relation to the protection of your data may have been violated (aepd.es).

ADDITIONAL INFORMATION

SECURITY MEASURES:

The data you provide will be treated confidentially. The provider has adopted all technical and organizational measures and all levels of protection necessary to ensure security in the processing of data and avoid its alteration, loss, theft, treatment or unauthorized access, according to the state of technology and nature of the data stored. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in the current regulations.

LANGUAGE

The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.

SOCIAL NETWORKS

Please note that SIGMADAF CLARIFIERS, S.L. may have a presence in social networks. The processing of data carried out by the people who become followers in social networks (and / or perform any link or connection action through social networks) of the official pages of SIGMADAF CLARIFIERS, S.L. will be governed by this section, as well as for those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.

SIGMADAF CLARIFIERS, S.L. will treat your data for the purposes of properly managing its presence in the social network, informing of activities, products or services of the provider, as well as for any other purpose that the regulations of the Social Networks allow.

The publication of content is prohibited:

- That are presumed illegal by national, community or international regulations or that carry out activities that are presumed illegal or contravene the principles of good faith.

That attempt against the fundamental rights of people, lack of courtesy in the network, disturb or may generate negative opinions in our users or third parties and in general any content that SIGMADAF CLARIFIERS, S.L. considers inappropriate.

- And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Likewise, SIGMADAF CLARIFIERS, S.L. reserves the right to remove, without prior notice, from the website or the corporate social network those contents that are considered inappropriate.

In any case, if you send personal information through the social network, SIGMADAF CLARIFIERS, S.L. will be exempt from liability in relation to the security measures applicable to this platform and the user, if he/she wishes to know them, should consult the corresponding particular conditions of the network in question.

REMARKETING AND RETARGETING

Remarketing is a system that allows you to create tailored or personalized ads for users who have previously visited a website, in this case, our website. It is a solution associated with Google Adwords in order to achieve a better return on investment (ROI). Remarketing inserts a cookie in the user's computer and in the sites affiliated to Google Adsense with graphic ads a banner of the provider is shown.

Retargeting is the technique used to show, on other websites thanks to a tracking system, graphical ads to a user who has left our site without completing a process that we wanted him to finish (registration, purchase, request, etc.), these ads should be mainly oriented to the conversion of the target of our website.

The information we collect thanks to these functions is collected by cookies from Facebook, "X", Doubleclick, Google Adword. You can learn about the data collected by these cookies in the following privacy policies of each service:

- Facebook

- "X"

- Doubleclick

- Google Adword

If you do not want this information to be collected by these cookies, please opt out of Google's use of cookies through Google's ad settings. You can also disable the use of cookies from a third party vendor through the Network Advertising Initiative opt-out page.

This type of service allows interaction with social networks or other external platforms. The interactions and information obtained by the provider will always be subject to the privacy settings of the user in each social network. In the event that a service is installed that allows interaction with social networks it is possible that, although users do not use the service, it collects web traffic data relating to the pages on which they are installed.

FACEBOOK ADS

The provider's website uses Facebook ads, which is Facebook's advertising platform. This allows you to create campaigns and ads. When generating an ad, you can segment the audience by:

- Location

- Demographic data (age, sex, etc.)

- Interests (activities, hobbies, etc.)

- What they buy on the Internet and through other channels.

- Etc.

From the moment the user leaves their data in the form provided to join the subscription newsletter, the data obtained through Facebook Ads are subject to this privacy policy. In no case will the information from Facebook be used for any other purpose.

"X" ADS

The provider's website uses "X" Ads, which is the advertising platform of "X". This allows you to create campaigns and ads. When generating an ad, the audience can be segmented by:

- Location

- Demographic data (age, sex, etc.)

- Interests (activities, hobbies, etc.)

- What they buy on the Internet and through other channels.

- Etc.

From the moment the user leaves his data in the form provided to join the subscription newsletter, the data obtained through "X" Ads are subject to this privacy policy. In no case will the information from "X" be used for any other purpose.

GOOGLE ADWORDS

Adwords is a Google platform intended for ADVERTISERS who want to advertise on GOOGLE. The provider uses Google Adwords, which is Google's advertising platform. It allows you to create campaigns and ads to be displayed on other websites. When generating an ad, you can segment the audience by:

- Location

- Demographic data (age, sex, etc.)

- Interests (activities, hobbies, etc.)

- What they buy on the Internet and through other channels.

- Etc.

From the moment the user leaves their data in the form provided to join the subscription newsletter, the data obtained through Google Adwords are subject to this privacy policy. In no case will the information from Google be used for any other purpose.

Provider may select and publish customer testimonials to the Services. These testimonials may contain personally identifiable information, such as your name and/or city, state or country in which you live. Si desea que se elimine o borre su nombre o testimonio de la web, deberá comunicarse con el prestador con los datos de contacto supra reseñadas.[RA1] 

WHATSAPP

The processing of data carried out by people who make a query through WhatsApp of SIGMADAF CLARIFIERS, S.L. will be governed by this section, as well as those conditions of use, privacy policies and access regulations belonging to the application that apply in each case and previously accepted by the user. SIGMADAF CLARIFIERS, S.L., will treat your data in order to properly manage your query, as well as any other purpose of the administrative management of the service. Your data is shared with WhatsApp Ireland Limited, whose technical security measures ensure the confidentiality, integrity and availability of your information, as indicated in its own privacy policy. No further transfers are foreseen, except by legal obligation or court order. Your data will be kept for the duration of the purpose for which they have been obtained and, once they are no longer needed, they will be duly blocked, archived and kept for the legally established time. It is forbidden to use the WhatsApp of SIGMADAF CLARIFIERS, S.L., to send content that are not necessary for the response to the consultation and that are illegal by national or international regulations that violate the fundamental rights of persons and in general that contravene the principles of legality, honesty, responsibility, protection of privacy, consumer protection and intellectual and industrial property rights.

CHANGES TO THIS PRIVACY POLICY

SIGMADAF CLARIFIERS, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

REVOCABILITY

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to SIGMADAF CLARIFIERS, S.L. in the terms established in this Policy for the exercise of rights. This revocation shall in no case be retroactive.

LEGISLATION

In general the relationship between SIGMADAF CLARIFIERS, S.L. and the users of its telematic services, present in this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit themselves, being competent for the resolution of all conflicts derived or related to its use the Courts and Tribunals.