SUMINISTROS Y GESTIONES MEDIOAMBIENTALES, S.L. openly states its intention to offer competitive services to all its customers; for this reason, it has implemented a quality management system within the organisation, whose main objective is to achieve the satisfaction expected by customers, through established processes based on a process of continuous improvement.
The quality management system of SUMINISTROS Y GESTIONES MEDIOAMBIENTALES, S.L. is designed so that the services provided by the organisation for the design, manufacture and installation of water treatment equipment are carried out correctly and efficiently, using the appropriate means to achieve maximum results, as well as using the technical improvements available on the market.
In order to meet the proposed objectives, the quality management system established by SUMINISTROS Y GESTIONES MEDIOAMBIENTALES, S.L., based on the UNE-EN-ISO 9001:2015 reference standard, is based on the following basic pillars:
To offer the interested parties an adequate service, which meets and exceeds their previous expectations.
To direct our efforts to continuously improve the quality of the services offered, as well as the efficiency of the processes that make it possible.
To establish quality objectives based on the improvement of the system and the efficiency of the services provided by SIGMA, taking this policy as a basis.
To provide the necessary resources to obtain the previously defined results.
To offer our experience and ideas to develop new techniques.
To offer our total availability and competitive economy.
To provide KNOW HOW guaranteeing the reliability of our service.
Motivate and train all the staff working in the organisation, both for the correct performance of their job and to act in accordance with the requirements imposed by the reference standard.
Communicate and disseminate knowledge within the organisation.
Comply with the legal and regulatory requirements applicable to the organisation.
To act in an environmentally friendly manner, promoting the use of renewable resources and technologies.
The objectives set out here have been communicated and disseminated among all the staff of the organisation, as well as this quality policy.
The management of SUMINISTROS Y GESTIONES MEDIOAMBIENTALES, S.L. undertakes to comply with these objectives, as well as to carry out internal audits to review this policy and, in general, the quality system in place.
In Girona, 6th December 2018.
S.D.: Juan Ibáñez López